Shipping policy

SHIPPING & DELIVERY POLICY
Welcome to Pink & Pretty (operated by Pink & Pretty Boutique, LLC). We operate a global, multi-vendor fulfillment network to bring you a massive catalog of both authorized brand-name items and factory-direct trending products at competitive prices. 
Because our inventory ships directly from specialized regional distribution centers across North America, Europe, and Asia-Pacific, shipping times and tracking protocols vary by product tier. 

1. Processing & Handling Times
  • Standard Processing: All orders are verified, safety-checked, and routed to the nearest regional warehouse within 1 to 3 business days from the time you place your order.
  • Peak Seasons: During high-volume holiday periods (such as Q4, Black Friday, and regional holidays), processing times may take up to 5 business days before tracking updates become active.

2. Shipping Speeds & Estimated Delivery Windows
We ship to over 150 countries worldwide. Your delivery window depends entirely on the specific warehouse holding your product inventory: 
Product Tier / Origin Target Shipping Regions Estimated Delivery Window
Premium & Authorized Brands (Ships from domestic US/EU hubs) United States, Canada, Europe, United Kingdom 2 to 7 Business Days
Global Factory Merchandise (Ships from international hubs) North America, Europe, Australia, Asia-Pacific 7 to 14 Business Days
Rest of the World (Remote international geolocations) Central/South America, Middle East, Africa 10 to 20 Business Days
Please note: Estimated delivery windows do not include customs clearance delays, which are out of our direct operational control.

3. Multi-Item Orders & Split Shipments
Because Pink & Pretty sources inventory from multiple specialized warehouse hubs, items ordered together may arrive in separate packages on different days.
  • You will receive a unique, individual tracking number for every separate package shipped.
  • You will never be charged extra or duplicate shipping fees at checkout for split shipments. 

4. Tracking Your Order
Once your package leaves our supplier’s warehouse door, an automated notification containing your Tracking Number and active courier tracking link will be sent to your registered email address. 
  • Please allow 24 to 48 hours for the courier network (e.g., USPS, DHL, FedEx, Royal Mail) to scan your package and update tracking statuses.
  • You can trace your global or domestic package live 24/7 on our dedicated order tracking page. 

5. Customs, Duties, and Import Taxes
  • United States & Domestic Orders: No customs fees or import duties apply.
  • International Orders: For shipments entering strict tax zones (such as the European Union or Australia), applicable localized VAT, GST, or customs clearance duties are computed directly at our checkout counter where available.
  • If regional checkout auto-calculation is unavailable for your country, the recipient is legally considered the importer of record and must comply with all local import rules, fees, and safety mandates.

6. Address Corrections & Lost Packages
  • Incorrect Addresses: It is the buyer's responsibility to provide the correct shipping address at checkout. Once a package is processed and shipped by our warehouse managers, we cannot alter the address. No refunds will be issued for packages delivered to an incorrectly provided address.
  • Lost or Missing Packages: If your tracking history states "Delivered" but you have not received your package, please contact your local postal courier facility directly. We are not liable for packages stolen from porches or residential doorsteps after final courier delivery confirmation. 

Contact Us
For any shipping questions or transit support updates, reach out to our dedicated global support team at:
  • Email: [YOUR SUPPORT pinknprettyboutique@gmail.com]
  • Business Address: [30 Millwright Dr,Newark DE 19711]